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Clients

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The Clients page in BillingOne shows all your clients with a billing-focused view. See each client's MRR contribution, subscription count, device count, and licensing status.

Clients Page


Client Table

Each client row shows:

ColumnDescription
ClientClient name
MRRMonthly Recurring Revenue from this client's subscriptions
SubscriptionsNumber of Pax8 subscriptions
DevicesManaged device count (from RMM)
LicensesLicensed quantity (from Pax8)
StatusReconciliation status — Matched, Under-licensed, Over-licensed, or No data

Clients are sorted by MRR (highest first) so your most valuable clients are at the top.


Searching Clients

Use the search bar to filter clients by name.


Understanding the Status Column

StatusMeaning
MatchedDevices and licenses are aligned
Under-licensedMore devices than licenses — billing gap
Over-licensedMore licenses than devices — client is overpaying
No dataNo reconciliation snapshot taken yet

What You Can Learn Here

Top Revenue Clients

The MRR column sorted by value shows you which clients contribute most to your revenue. Protect these relationships.

Revenue Concentration

If a single client represents a large percentage of your MRR, that's a risk. Diversify your client base.

Billing Gaps

Clients with many devices but few subscriptions (or low MRR) may not be fully billed.

Inactive Clients

Clients with $0 MRR and 0 subscriptions may have churned or not been fully onboarded for billing.


Tips

  • Review this list monthly — Spot changes in client billing profiles
  • Sort by MRR to focus on your most valuable clients first
  • Check "No data" clients — Take a reconciliation snapshot to get their status
  • Cross-reference with PanelOne — If a client has many devices but low MRR, investigate their subscription coverage