Skip to main content

Microsoft 365

Navigation: Sidebar → Microsoft 365

The Microsoft 365 page is a comprehensive multi-tenant management console for M365 environments. Monitor users, licenses, groups, Intune devices, collaboration tools, identity security, and service health — all from a single view.

Microsoft 365 Page

Data Source Modes​

PanelOne supports two ways to connect to Microsoft 365:

CIPP (CyberDrain Improved Partner Portal) — Recommended​

  • Best for multi-tenant MSPs with a partner relationship
  • Connects via CIPP's API for comprehensive tenant management
  • Supports user actions, group management, Intune, and more

Direct Microsoft Graph​

  • Direct API connection to Microsoft 365
  • Works for single-tenant or multi-tenant setups
  • Good if you don't use CIPP

A Data Source Badge in the header shows which mode is active and when the last sync occurred.

Single vs. Multi-Tenant​

  • Single Tenant — Managing one M365 tenant
  • Partner Mode (Multi-Tenant) — Managing multiple customer tenants

In partner mode:

  • A tenant count badge shows how many tenants you manage
  • A Map Tenants button lets you link M365 tenants to PanelOne clients
  • Per-tenant refresh is available

Stats Overview​

Four summary cards at the top:

CardShows
UsersTotal M365 users across tenants
LicensesUsed / total license count
MFA AdoptionPercentage of users with MFA enabled
DomainsTotal verified domains

Tabs​

Overview Tab​

CSP Licenses Card — Channel partner license summary from your CSP provider.

License Analytics — Visual breakdown of license types, usage vs. available.

Security Score — Microsoft Secure Score with trend data.

Domains — Email domain health and verification status.

Security Alerts — Recent M365 security alerts with severity.

Users Tab​

Full user management interface:

  • User list with search and filtering
  • MFA status per user
  • License assignments
  • User actions (if CIPP is connected)

Groups Tab​

Microsoft 365 and Azure AD groups:

  • Group list with type indicators
  • Membership counts
  • Group management capabilities

Intune Tab​

Microsoft Intune device management:

  • Enrolled device list
  • Compliance status
  • Device actions (sync, wipe, retire)

Collaboration Tab​

Microsoft Teams and collaboration tools:

  • Teams overview
  • SharePoint sites
  • Communication analytics

Identity Tab​

Identity security and management:

  • Inactive Accounts — Users who haven't signed in recently
  • Audit Logs — Azure AD sign-in and activity logs
  • AAD Connect Status — Azure AD Connect sync health
  • Tenant Backups — Backup configuration status
  • Recycle Bin — Recently deleted items
  • JIT Admin — Just-in-time admin role management

Service Health Tab​

Microsoft 365 service status:

  • Grid of M365 services (Exchange, Teams, SharePoint, etc.)
  • Status indicators: Operational (green), Degraded (yellow), Outage (red)
  • Last incident description for affected services
  • Search to filter services

Tenant Mapping​

For multi-tenant setups, map M365 tenants to PanelOne clients:

  1. Click Map Tenants in the header
  2. The mapping dialog shows available tenants and PanelOne clients
  3. Match each tenant to its corresponding client
  4. Click Save

This ensures M365 data appears under the correct client.

Sync Options​

CIPP Sync​

Click the sync popover to choose what to sync:

  • Users and groups
  • Licenses
  • Security data
  • Intune devices
  • And more category options

Microsoft Graph Sync​

Similar category-based sync selection for direct Graph connections.

Per-Tenant Refresh​

When a single client is selected, a Refresh Tenant button appears to sync just that tenant's data.

Tips & Best Practices​

  • Use CIPP for multi-tenant — It provides the most comprehensive feature set
  • Map tenants immediately after connecting — Unmapped tenants won't appear in client views
  • Monitor MFA adoption — Push for 100% across all tenants
  • Check service health when clients report M365 issues — it might be a Microsoft outage
  • Review inactive accounts regularly — They're a security risk and may have wasted licenses
  • Use the Identity tab for security compliance audits